RvdW
Roelof van der Westhuizen
1 reviews | Active since Aug 2010
07 Jun 2024, 16:48
Payfast declines transactions without any reason
I tried paying with my Discovery Credit card, two different companies two different days. the only similarity is Payfast and Bank. Yesterday Spout Coffee company powered by Payfast using my Discovery Card, today Afritheatre again Payfast & Discovery. All transactions decline before reaching the bank providing a code Z8. I have spoken to the bank and they stated that there is no evidence of any attempt of payment using PayFast. Payfast does not even have a nr to phone to request help. This is a terrible insecure unreliable linkage. I am disappointed
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Replies (1)PayFast's replyOfficial
12 Jun 2024, 09:20Hi there Roelof and thank you for reaching out to us. We have traced 2 failed transactions dated 07 June which serves as evidence to the transactions being attempted. We have however, escalated this matter to our Support Team for further review and feedback will be offered shortly, if this has not since been resolved.
PayFast's reply12 Jun 2024, 09:20
Official
Hi there Roelof and thank you for reaching out to us. We have traced 2 failed transactions dated 07 June which serves as evidence to the transactions being attempted. We have however, escalated this matter to our Support Team for further review and feedback will be offered shortly, if this has not since been resolved.
