DC
Deidre C
1 reviews | Active since Nov 2018
02 Dec 2024, 10:27
PAYFAST CONTINUES TO BE DISASTEROUS
Payfast has been in one word disasterous - the customer service is problematic to say the least. Kaylen was going to assist me - she never got back to me. Now i am holding for Iliaas the technical officer - i have been holding for 33 min. Kaylen was going to put me through and knows i am an irrate customer but hoping to wear me down by keeping me holding. How does one get service from Payfast as a merchant of several accounts?
Helpful (0)
Replies (1)0
Replies (1)
PayFast's replyOfficial
02 Dec 2024, 10:35Hi there, thank you for bringing this matter into our attention. Kindly note that we have escalated this to our team for immediate attention and further feedback can be expected shortly. We do apologise for the delay and we look forward to getting this resolved for you.
Best regards,
PayFast's reply02 Dec 2024, 10:35
Official
Hi there, thank you for bringing this matter into our attention. Kindly note that we have escalated this to our team for immediate attention and further feedback can be expected shortly. We do apologise for the delay and we look forward to getting this resolved for you.
Best regards,