PayFast cannot get it together

This is the third time that I am writing a review about the same problem with Payfast. They keep on verifying some account number that I have no idea where they got from but they do not answer my emails regarding the account number that I need to be verified. I still cannot withdraw my funds from the account and I have requested them to pay the funds and forget about any further transactions with them, and this being after three months of struggling with them. There aren't words to describe the frustration that I have with them and the incompetence to resolve anything from their side. I just can't get through to them it seems or they are just completely incapable of helping with this matter I wish I knew who I could contact to resolve this matter because, with all the correspondence to date, I have achieved absolutely nothing