MN
Mashudu N

1 reviews | Active since May 2019

11 Apr 2024, 05:36

Payfast bad customer service

It's difficult to contact those people and my account has been pending verification for 3 days now .There's a message that says we will contact you via email 'Once we have time to review your documents'_.Their chat service are mostly off line.

0
Replies (1)
PayFast
PayFast's reply11 Apr 2024, 10:39
Official
Hi Mashudu, 

Thank you for reaching out and we apologize for the delays you are experiencing. Please will you send us your merchant ID so we can look into this for you. Please let us know the times you tried to access the chat, as this is only available during business hours.