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Natalie N
1 reviews | Active since Jul 2019
29 Jan 2023, 09:18
Payfast and Takealot online shopping
Payfast has issues with Standard Bank and online payments with Takealot. Now because I bank with Standard Bank I am penalised and cannot shop online with Takealot. When enquiring from Payfast as to the issue they informed that they are aware of the problem and don`t have a time of resolution. This is UNACCEPTABLE. I cannot do any online shopping on Takealot. I am sure this applies to all Standard Bank clients and Takealot.
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PayFast's replyOfficial
30 Jan 2023, 16:05Hi there Natalie and thank you for your feedback. We have escalated this matter to our tech team for further review to ensure that issues of its kind is attended to as quickly as possible. We do apologise for the level of service you have received as this is not the standard we wish to offer any of our clients. Please accept our apologies once more.
PayFast's reply30 Jan 2023, 16:05
Official
Hi there Natalie and thank you for your feedback. We have escalated this matter to our tech team for further review to ensure that issues of its kind is attended to as quickly as possible. We do apologise for the level of service you have received as this is not the standard we wish to offer any of our clients. Please accept our apologies once more.