PAYFAST a farce shdbe "PAYSLOW" or "PAYMENTLOST"

On the 9th of May 2024 I made an EFT payment of R15980 for a purchase of a urgently needed wheelchair for my wife who are totally immobile from ADP Mobility from my Nedbank account. (order #2958I was notified by the supplier that the wheelchair will be ready for collection at 14h00. I drove from Pretoria to Springs (138 kilo's) to collect same. On arrival I was told that there was some glitch on Payfast's side resulting in the payment not being released to ADP's account and that they can't release the item as a result and that it will take at least 48 hours for it to happen although they can see that the payment reflected on their side. So I left empty handed wasting my money on fruitless travelling costs R1242.00 (138x2xR4.5AA tariff) plus 4hours of precious time. I INSIST ON COMPENSATION OF SAME. Up to this moment almost 70 hours later no release of the payment. Looking through complaints by other people companies it seems that Payfast indeed have the wrong name should be either "PaySlow" or PaymentLost"