DC
Deidre C
1 reviews | Active since Nov 2018
22 Nov 2024, 08:48
PAYFAST A DISASTER
Since they have rebranded, merged or whatever else their service and support has been disasterous. I am losing money daily with error reports that people received. Customer serive - you hold on 30 min - they cant help. The online chat is no good. What do I do - any suggestions for a different payment portal please. I have 4 merchant accounts and need to shut them down - i cannot continue with PAYFAST !!!
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PayFast's replyOfficial
22 Nov 2024, 10:33Hi there, thank you for reaching out to us. We're sorry to hear about this experience and would like to inform you that we've now escalated it to our team for further review and support. An agent will be in contact with you shortly.
PayFast's reply22 Nov 2024, 10:33
Official
Hi there, thank you for reaching out to us. We're sorry to hear about this experience and would like to inform you that we've now escalated it to our team for further review and support. An agent will be in contact with you shortly.