HD
Himansu D

1 reviews | Active since Aug 2023

29 Aug 2023, 11:39

Payfast

Terrible service at every level, cannot ever get hold of anyone to assist and when you and never contact you back, Wafeeqah Classen is totally useless and cannot sort out

0
Replies (3)
PayFast
PayFast's reply29 Aug 2023, 15:21
Official
Hi there Himansu and thank you for reaching out to us. Kindly confirm the ticket ID in question so that we may investigate this matter for you. Looking forward to assisting in any way we can. 
PayFast
PayFast's reply29 Aug 2023, 15:37
Official
Hi there Himansu and thank you for reaching out to us. We have escalated this matter to our onboarding team as well as management for further review. Further feedback will be provided shortly. 
PayFast
PayFast's reply30 Aug 2023, 09:57
Official
We have managed to trace the threads of communication between Payfast and yourself. We have escalated this matter to management once more and can confirm that this will be resolved as soon as possible.