DC
Dean C
1 reviews | Active since Sept 2022
10 Jan 2025, 12:58
Pathetic Service From Paygate and Payfast
Payfast, Paygate, let it be known that you lot are flipping useless. Been in the phone for more than 45 minutes, trying to sort out possible Paygate ***** on our account, have been given Adriaan Cronje and Shaaiq Roubain as company contacts, yet you can never get hold of them. Your support staff are flipping useless, HOW ARE WE AS A COMPANY PUT UP WITH ******* LIKE THIS, FLIP YOU MAKE ME SICK.
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PayFast's replyOfficial
14 Jan 2025, 14:30Hi there,
Thank you for reaching out and we sincerely apologise for the delay in response and the inconvenience caused. We understand how frustrating this situation must have been. According to the latest feedback from our team, the issue you were experiencing has been resolved.
If there’s anything further you need assistance with or any other concerns you’d like us to address, please don’t hesitate to let us know. Thank you for your patience and understanding.
Thank you for reaching out and we sincerely apologise for the delay in response and the inconvenience caused. We understand how frustrating this situation must have been. According to the latest feedback from our team, the issue you were experiencing has been resolved.
If there’s anything further you need assistance with or any other concerns you’d like us to address, please don’t hesitate to let us know. Thank you for your patience and understanding.
PayFast's reply14 Jan 2025, 14:30
Official
Hi there,
Thank you for reaching out and we sincerely apologise for the delay in response and the inconvenience caused. We understand how frustrating this situation must have been. According to the latest feedback from our team, the issue you were experiencing has been resolved.
If there’s anything further you need assistance with or any other concerns you’d like us to address, please don’t hesitate to let us know. Thank you for your patience and understanding.
Thank you for reaching out and we sincerely apologise for the delay in response and the inconvenience caused. We understand how frustrating this situation must have been. According to the latest feedback from our team, the issue you were experiencing has been resolved.
If there’s anything further you need assistance with or any other concerns you’d like us to address, please don’t hesitate to let us know. Thank you for your patience and understanding.