PATHETIC SERVICE FROM PAYFAST (AKA PAYSLOW)

We are becoming extremely frustrated with your verification service. More than a week after switching from an individual account to business, submitting all the documents and querying why the status is still pending, nothing has been done.

When we call your number, we end up at a full mailbox. In the meantime, we can not effectively transact. Getting an automated message informing that you are dealing with a high number of verifications is just unacceptable, especially if it pertains to an existing account that has had more than R15 000 worth of cash outs in the last 2 months! Merchant ID ***4

You responded on Google that you will provide feedback within 24 hours. Well, it has now been 24 hours as per your response. Not a single word from Payfast!

Still cannot get through to you, tried the chat function on your website, but I am talking to myself.

Service is pathetic, highly frustrated with your services, and may I say, you are not the best priced service.