Pathetic PayFast

On 28 May I bought a computer monitor on cshop.co.za through PayFast on May 28 and upon notification that they no longer had it, I proceeded to cancel my order a day later. cshop finally sent a message to PayFast to refund me around 10 June after I had written to them on 1 June. They have not responded to my emails and to that of cshop. I am still waiting for a refund 20 days after I cancelled my order. Don't use them