AB
Andre B
1 reviews | Active since Jan 2024
18 Jan 2024, 12:28
Pathetic Customer Support
Their customers support is beyond useless. Over a week and still haven't got back to me about the account verification documents that I have uploaded. Multiple emails to customer support with no help at all. Rather take your business somewhere else.
Helpful (0)
Replies (3)0
Replies (3)
PayFast's replyOfficial
18 Jan 2024, 12:58Hi Andre, we'd like to try and get this sorted for you. Please send through your merchant or ticket ID so we can escalate your verification ASAP.
PayFast's reply18 Jan 2024, 12:58
Official
Hi Andre, we'd like to try and get this sorted for you. Please send through your merchant or ticket ID so we can escalate your verification ASAP.
AB
Andre B's updateReviewer Update
18 Jan 2024, 13:18I'll be taking my business elsewhere. Spend more time tending to your actual CS inboxes rather than trying to tend to those who are forced to come here to hellopeter.
AB
Andre B's update18 Jan 2024, 13:18
Reviewer Update
I'll be taking my business elsewhere. Spend more time tending to your actual CS inboxes rather than trying to tend to those who are forced to come here to hellopeter.
PayFast's replyOfficial
19 Jan 2024, 10:10Hi Andre, we understand your frustration and would really like to try and help. Your merchant ID would help greatly in getting this sorted quickly.
PayFast's reply19 Jan 2024, 10:10
Official
Hi Andre, we understand your frustration and would really like to try and help. Your merchant ID would help greatly in getting this sorted quickly.