P

I app**** to PayFast weeks ago to enable payment processing for my e-commerce store. I submitted all the required documentation promptly and have followed every step of their onboarding process. Despite this, my account status remains “pending” with no updates or communication from their team. I’ve sent multiple follow-up emails and messages, yet I’ve received no response or indication of progress. This delay is not only frustrating—it’s actively impacting my business operations and customer experience. I chose PayFast based on their reputation, but this lack of support and transparency is deeply disappointing. I urge PayFast to review my application immediately and provide a clear resolution. Small businesses rely on timely service, and this kind of delay is unacceptable.