KD
Kelly D
1 reviews | Active since Nov 2020
14 Jul 2024, 20:17
NOT RECOMMENDED!!
I am owed a refund because Vuma-tel and WebAfrica deducted money from my account when I no longer had WiFi coverage. They claim to have loaded it to my PayFast wallet and I provided my banking details but I am yet to get my money refunded. NOT RECOMMENDED
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PayFast's replyOfficial
15 Jul 2024, 09:19Hi there,
We apologize for the inconvenience you've experienced regarding your refund from Vuma-tel and WebAfrica. Your query has been escalated to our support team, who will prioritize resolving this issue promptly. They will be reaching out to you shortly to assist further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
We apologize for the inconvenience you've experienced regarding your refund from Vuma-tel and WebAfrica. Your query has been escalated to our support team, who will prioritize resolving this issue promptly. They will be reaching out to you shortly to assist further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
PayFast's reply15 Jul 2024, 09:19
Official
Hi there,
We apologize for the inconvenience you've experienced regarding your refund from Vuma-tel and WebAfrica. Your query has been escalated to our support team, who will prioritize resolving this issue promptly. They will be reaching out to you shortly to assist further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
We apologize for the inconvenience you've experienced regarding your refund from Vuma-tel and WebAfrica. Your query has been escalated to our support team, who will prioritize resolving this issue promptly. They will be reaching out to you shortly to assist further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.