Non - service provider

Item: PayFast
Rating: 1
Author: Marli H

I have a account with payfast which I asked on the 16th to change bank details on. It is now 21 Nov and it is still pending and I have held onto the payfast phone line for the past 37 minutes and still no answer. The first call was dropped and I am now calling a 4th time. This is exceptionally bad service

Helpful (0)

Replies (1)

PayFast's replyOfficial

22 Nov 2023, 12:32

Hi there Marli and thank you for reaching out to us. We have since escalated this matter to our onboarding team who will be providing you with further feedback shortly.

PayFast's reply22 Nov 2023, 12:32

Official

Hi there Marli and thank you for reaching out to us. We have since escalated this matter to our onboarding team who will be providing you with further feedback shortly.