No refund for more than a month and no communication

PayFast owes me a refund of R1 970. I have been trying to contact them for more than a month now, no reply and no refund. Their service is terrible, they are simply unreachable. No answering telephones lines and no response to emails.

To all businesses considering using payfast: Please don't use PayFast. I will not purchase from any PayFast platform ever again.

There are many complaints and they don't even seem to be bothered to respond. I hope we can all stand together and bring them to their knees!