CB
Crystal B
1 reviews | Active since Apr 2024
03 Apr 2024, 09:03
No more words...
Yesterday iv sent numerous emails, tried chatting to their so call live chat and made about 20 calls just sothat they can send me a link for me to update my bank details in order for me to make a payment to afrihost for them to activate my wifi. I honestly don't know why anyone would be using this payfast company as their contact numbers dnt exist and no one replies to emails.iv decided to go through to their Rondebosch office today if no one is willing to help me. I just need to make a payment..how hard can that be? Someone better respond and give me something to work with .PS..pls get a customer service team as the rest of ur sales team are no good.
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Replies (3)0
Replies (3)
PayFast's replyOfficial
03 Apr 2024, 16:14Hi there Crystal and thank you for reaching out ot us. We have now escalated this matter to our Support Team who will be reaching out to you to offer further assistance ASAP. Looking forward to resolving this matter for you.
PayFast's reply03 Apr 2024, 16:14
Official
Hi there Crystal and thank you for reaching out ot us. We have now escalated this matter to our Support Team who will be reaching out to you to offer further assistance ASAP. Looking forward to resolving this matter for you.
CB
Crystal B's updateReviewer Update
03 Apr 2024, 16:16Thanks. It's been resolved earlier with afrihost
CB
Crystal B's update03 Apr 2024, 16:16
Reviewer Update
Thanks. It's been resolved earlier with afrihost
PayFast's replyOfficial
04 Apr 2024, 16:01Perfect. We're happy to hear that all is now relieved. Just to confirm, was this an issue on Afrihost's end? We'd like to ensure that this experience is not repeated with you or anyone else and look forward to your assistance in ensuring a smoother way forward.
PayFast's reply04 Apr 2024, 16:01
Official
Perfect. We're happy to hear that all is now relieved. Just to confirm, was this an issue on Afrihost's end? We'd like to ensure that this experience is not repeated with you or anyone else and look forward to your assistance in ensuring a smoother way forward.