DR
Deseree R
1 reviews | Active since Jul 2013
04 Feb 2023, 20:07
No help
I made a payment to a overseas customer, the lucky lk for toy guns. The site says that they ship worldwide. The payment is accepted by PAYFAST and processed. I never received the goods and have been trying since January to get hold of someone to help reverse the payment. They just don't refund or won't help. How can you accept payment if they don't ship to SA. So this means that you get your percentage for the sale and then nothing
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PayFast's replyOfficial
06 Feb 2023, 15:56Hi there Deseree and thank you for reaching out to us about this matter. Please email your query to our support team via https://payfast.io/contact/ so that we can look into this for you. This is not the level of service we wish to offer any of the users using our platform. Looking forward to your email.
PayFast's reply06 Feb 2023, 15:56
Official
Hi there Deseree and thank you for reaching out to us about this matter. Please email your query to our support team via https://payfast.io/contact/ so that we can look into this for you. This is not the level of service we wish to offer any of the users using our platform. Looking forward to your email.