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Concerned C
1 reviews | Active since Aug 2018
29 Aug 2024, 11:09
NEVER EVER CONSIDER USING THEM!!!!!
APPALLING service from Payfast. Getting hold of ANY human being is IMPOSSIBLE. Calling their number gets answered with "we are unable to take your call right now, chat to a robot on our site" and is dropped. How companies like this stay in business is beyond me. I have never been so frustrated by any other company IN MY LIFE! Meanwhile our LIVE website is DOWN and we are losing money every second, but they just tell you to log a call and hope that someone gets back to you, which in the past has been 24 hours or more. I can go on and on and swear about this service, but whatever you do, DO NOT USE PAYFAST for your woocommerce integration!!!!!
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PayFast's replyOfficial
29 Aug 2024, 11:55Hi there,
Thank you for bringing this to our attention and we do apologise for any inconvenience this has caused. Please know that we’ve escalated the issue to our support team for immediate attention. They will prioritise resolving this as quickly as possible. We appreciate your patience and will keep you updated on the progress.
Thank you for bringing this to our attention and we do apologise for any inconvenience this has caused. Please know that we’ve escalated the issue to our support team for immediate attention. They will prioritise resolving this as quickly as possible. We appreciate your patience and will keep you updated on the progress.
Best regards,
PayFast's reply29 Aug 2024, 11:55
Official
Hi there,
Thank you for bringing this to our attention and we do apologise for any inconvenience this has caused. Please know that we’ve escalated the issue to our support team for immediate attention. They will prioritise resolving this as quickly as possible. We appreciate your patience and will keep you updated on the progress.
Thank you for bringing this to our attention and we do apologise for any inconvenience this has caused. Please know that we’ve escalated the issue to our support team for immediate attention. They will prioritise resolving this as quickly as possible. We appreciate your patience and will keep you updated on the progress.
Best regards,