CM
Cecilia M
1 reviews | Active since Feb 2022
13 Apr 2023, 14:56
****mers
My daughter bought clothes on Yellow sub trading and made a payment through payfast on the 4 April 2023. Yellow sub trading say they have not recieved any money from payfast for that transaction. We have been taken from pillar to post between Yellow sub trading Payfast without any solution. I'm so mad right now. I'm spending on airtime to call both.. While my daughter is so stressed for loosing her R 900.00 to payfast ..
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PayFast's replyOfficial
14 Apr 2023, 10:11Hi there Cecilia and thank you for reaching out to us. We have escalated this matter to our support team to offer further assistance. Apologies for the frustration caused but we look forward to resolving this as quickly as possible.
PayFast's reply14 Apr 2023, 10:11
Official
Hi there Cecilia and thank you for reaching out to us. We have escalated this matter to our support team to offer further assistance. Apologies for the frustration caused but we look forward to resolving this as quickly as possible.
CM
Cecilia M's updateReviewer Update
23 Apr 2023, 19:40The bank provided us with proof of purchase that we submitted to payfast but Kaylene van Binsbergen still insists that the proof of purchase that comes from the bank backed up by the bank statement that shows that the amount of R 918. 26 its not proof enough that payfast deducted the money from my daughter's account.
CM
Cecilia M's update23 Apr 2023, 19:40
Reviewer Update
The bank provided us with proof of purchase that we submitted to payfast but Kaylene van Binsbergen still insists that the proof of purchase that comes from the bank backed up by the bank statement that shows that the amount of R 918. 26 its not proof enough that payfast deducted the money from my daughter's account.