Merchant support - Extremely frustrated and disappointed

Item: PayFast
Rating: 1
Author: Nicole J

Extremely frustrated and disappointed. Been waiting for the reverification of my existing merchant account for 3+ weeks now. I'm trying to get the payment gateway back onto my website and cant without the verification process being finished. I've sent probably 10 emails, don't even get an automated response.

Honestly at my wits end and don't know what to do.

Helpful (0)

Replies (1)

PayFast's replyOfficial

21 Feb 2023, 08:54

Thanks for reaching out Nicole. We've been in contact with you and confirm that this has been resolved. Please do continue to get in touch in future if need be, we're here to help!

PayFast's reply21 Feb 2023, 08:54

Official

Thanks for reaching out Nicole. We've been in contact with you and confirm that this has been resolved. Please do continue to get in touch in future if need be, we're here to help!