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Velta E

1 reviews | Active since Feb 2011

26 Jun 2025, 11:03

Low service levels

First impressions last .

Trying to get someone to inform us about terms conditions and costs to integrate payfast on our website. Besides no response after repetitive emails when I got someone to call us , we were promised to receive all these immediately ! Still waiting for their email. So far pathetic service levels ! I wonder if in the future there is a problem who and when will deal with this!

So we start wondering if this company is a good option for us . By reading the reviews in Hello Peter we start seriously doubting if it is

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Replies (1)
PayFast
PayFast's reply26 Jun 2025, 11:26
Official
Hi there,

Thank you for taking the time to reach out to us. We’re truly sorry to hear about your experience and would appreciate the opportunity to make things right. We’ve escalated this to our technical team for urgent support and they’ll be in touch shortly to further assist you.

Thank you for your patience and understanding.