ME
Mischa E

1 reviews | Active since Mar 2020

19 Mar 2024, 08:55

LEFT IN THE DARK

Damaging to my business!!! My clients debit orders are failing because of sA 3D authentication ERROR WITH THE BANKS. Clients can't PAY ME. Payfast didn't once send out an update of whats going on, it's been 8 days now. When will my business be able to make money AGAIN????? I've just phoned again, still no answers, seems I'll move my business elsewhere today and I'm sure I'm not the only one.

0
Replies (2)
PayFast
PayFast's reply19 Mar 2024, 09:02
Official
Hi there Mischa and thank you for reaching out to us. We have since escalated this matter to our Support Team as well as management for review. Further feedback can be expected during the course of this morning. 
ME
Mischa E's update22 Mar 2024, 16:19
Reviewer Update
Time is ticking guys please be transparent with us. I will need to move my business to yoco next week, not able to receive payments from clients.