DM
Deon M
1 reviews | Active since Sept 2021
01 Apr 2025, 06:08
just a dark hole where your issues go to gather.
Merchant support is truly non existant - no incident / ticket management or escalations - just a dark hole where your issues go to gather.
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Replies (1)
PayFast's replyOfficial
02 Apr 2025, 11:22Hi there,
Thank you for reaching out. We're truly sorry to hear that you've had this experience. That’s definitely not the level of support we aim to provide.We’d really like to assist—could you share more details about the issue you're experiencing? We’ll escalate it to the relevant team to ensure it gets the attention it needs.
We look forward to assist you.
Thank you for reaching out. We're truly sorry to hear that you've had this experience. That’s definitely not the level of support we aim to provide.We’d really like to assist—could you share more details about the issue you're experiencing? We’ll escalate it to the relevant team to ensure it gets the attention it needs.
We look forward to assist you.
PayFast's reply02 Apr 2025, 11:22
Official
Hi there,
Thank you for reaching out. We're truly sorry to hear that you've had this experience. That’s definitely not the level of support we aim to provide.We’d really like to assist—could you share more details about the issue you're experiencing? We’ll escalate it to the relevant team to ensure it gets the attention it needs.
We look forward to assist you.
Thank you for reaching out. We're truly sorry to hear that you've had this experience. That’s definitely not the level of support we aim to provide.We’d really like to assist—could you share more details about the issue you're experiencing? We’ll escalate it to the relevant team to ensure it gets the attention it needs.
We look forward to assist you.