ZB
Zikhona B
1 reviews | Active since Jul 2018
04 Sept 2024, 11:21
Is Payfast a legit provider?!
Payfast, if your phone is never working to speak to a consultant nor does your AI Live chat which at every try says ‘we’re unavailable at the moment…’. So how does one get assistance at Payfast? This is the second day.
Helpful (0)
Replies (3)0
Replies (3)
PayFast's replyOfficial
04 Sept 2024, 12:56Hi Zikhona,
Thank you for reaching out to us. We apologise for the inconvenience you’ve experienced. Please let us know the specific issue you're facing so we can address it promptly. Providing more details about your query will help us escalate it appropriately.
Thank you for your patience and we look forward to resolving this for you.
Thank you for reaching out to us. We apologise for the inconvenience you’ve experienced. Please let us know the specific issue you're facing so we can address it promptly. Providing more details about your query will help us escalate it appropriately.
Thank you for your patience and we look forward to resolving this for you.
Best regards,
PayFast's reply04 Sept 2024, 12:56
Official
Hi Zikhona,
Thank you for reaching out to us. We apologise for the inconvenience you’ve experienced. Please let us know the specific issue you're facing so we can address it promptly. Providing more details about your query will help us escalate it appropriately.
Thank you for your patience and we look forward to resolving this for you.
Thank you for reaching out to us. We apologise for the inconvenience you’ve experienced. Please let us know the specific issue you're facing so we can address it promptly. Providing more details about your query will help us escalate it appropriately.
Thank you for your patience and we look forward to resolving this for you.
Best regards,
ZB
Zikhona B's updateReviewer Update
04 Sept 2024, 16:04I’d like to pay for my Wi-Fi but the Payfast add card to change and use my current card. I’ve called provided numbers; ***. It’s been unavailable for two days. I’ve gone through the Live chat, that’s not helpful. I’ve emails to the help service. Is there any other way to pay my bill and be reconnected? Please
ZB
Zikhona B's update04 Sept 2024, 16:04
Reviewer Update
I’d like to pay for my Wi-Fi but the Payfast add card to change and use my current card. I’ve called provided numbers; ***. It’s been unavailable for two days. I’ve gone through the Live chat, that’s not helpful. I’ve emails to the help service. Is there any other way to pay my bill and be reconnected? Please
PayFast's replyOfficial
04 Sept 2024, 16:50Thank you for your response Zikhona. We’ve escalated your query to our support team for further investigation. You can expect an update shortly.
Best regards,
PayFast's reply04 Sept 2024, 16:50
Official
Thank you for your response Zikhona. We’ve escalated your query to our support team for further investigation. You can expect an update shortly.
Best regards,