REWics
Retail Experience Where is customer service?
1 reviews | Active since Jul 2011
03 Jan 2023, 09:53
inactivity fee of R115 - don't use them
It's ******** to charge an inactivity fee of R115 on top of a R10 payout fee plus 3% these guys are crazy rather use paystack
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Replies (1)PayFast's replyOfficial
04 Jan 2023, 11:49Hi there and thank you for reaching out to us. Kindly note that an inactivity will only be charged to a dormant account which has a positive balance and has not received or made a payment over the last 12 months. The account linked to mi*****@ha*******.za.net does not have any funds within the account and will not be charged an inactivity fee. Payout fee only applies to merchant accounts and is charged per payout. Our percentage fees are charged by successful transaction received and has nothing to do with payouts or the inactivity fees. For further clarity or assistance, please feel free to give us another shout or simply call us on ***.
PayFast's reply04 Jan 2023, 11:49
Official
Hi there and thank you for reaching out to us. Kindly note that an inactivity will only be charged to a dormant account which has a positive balance and has not received or made a payment over the last 12 months. The account linked to mi*****@ha*******.za.net does not have any funds within the account and will not be charged an inactivity fee. Payout fee only applies to merchant accounts and is charged per payout. Our percentage fees are charged by successful transaction received and has nothing to do with payouts or the inactivity fees. For further clarity or assistance, please feel free to give us another shout or simply call us on ***.
