FB
Francois B
1 reviews | Active since Mar 2023
15 Mar 2023, 17:57
Horrible company
Support team is horrible. They retained my clients money due to security reasons and I provided all the necessary information needed but it’s been 3 weeks without any actual help. The client himself confirmed he has received the goods, they keep telling me they’ll get back to me but nothing.
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PayFast's replyOfficial
17 Mar 2023, 10:50Hi there Francois and thank you for reaching out to us. Kindly confirm the ticket ID and merchant ID linked to the account in question so that we can look into the progress of this matter for you. Looking forward to resolving this as quickly as possible.
PayFast's reply17 Mar 2023, 10:50
Official
Hi there Francois and thank you for reaching out to us. Kindly confirm the ticket ID and merchant ID linked to the account in question so that we can look into the progress of this matter for you. Looking forward to resolving this as quickly as possible.