TM
Terrence M

1 reviews | Active since Nov 2024

29 Nov 2024, 10:25

Extremely Disappointed with Payfast By Network'sService!

I have been a loyal customer of Payfast for six years, but the recent experience has been nothing short of frustrating. My account verification has been pending for over a month, despite me providing all required documents (proof of address, bank account, and ID) and complying with their requests. I've even made follow-up calls every other day, yet no progress. Their 24–48-hour verification promise is misleading and unacceptable. This is impacting my business operations severely. I expected better from a company I trusted for so long. Do better, Payfast!

Ever since they got this By Network what what it got worse

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Replies (1)
PayFast
PayFast's reply29 Nov 2024, 12:13
Official
Hi Terrence, thank you for reaching out. We have escalated this to the team as a matter of urgency.  Thank you for your patience, please reach out if you require further assistance.