LM
Lemich M

1 reviews | Active since May 2019

20 Nov 2025, 13:36

Excellent customer service.

So there was an error on the 19th Nov. When making a payment it gives error and shows payment not successful. However money was deducted but merchant did not receive it. I called the Payfast customer care, and I receive the most friendliest assistance.

The issue has not been resloved as yet,the but because of the employees tone and thoughtfulness I honestly feel they will not dissapoint. Kudos to Akhona, and I think the lady of yesterday was Hayley or something similar. #BlackFriday

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Replies (1)
PayFast
PayFast's reply20 Nov 2025, 15:03
Official
Hi Lemich, 

Thank you for reaching out and for sharing your experience with us. 

We truly appreciate your kind words about our team members we’ll make sure your compliments are passed on to them.