Don't use PayFast for subscription payments.

Horrible service to use for subscriptions. I have asked that they provide the error codes for failed payments to the merchants multiple times so we do not have to phone every time a payment is stalled. They say they will escalate, but nothing ever comes of it. They are also 'unable' to cc the merchant in an email to the client stating a failed payment, so I have to draw a manual report once a week to see all failed payments, then phone PayFast to get a reason for the failed payment, then follow up with my clients to retry the payment. It takes hours out of my week, and recently, when I phone, I am always caller nr 6 or 8 in the queue. Emailing the client from PayFast once informing them of a failed payment is not good enough. Our clients are busy and need multiple reminders. PayFast should be informing the merchant, not only the client, so we can follow up with our clients.