Don't use payfast
Very bad service. They take very long to verify your account and you don't get hold of anyone to assist. They were bought over by some company but not providing the service they did before. I had a client pay into my account I created but can't access my funds because they have not verified it yet. Been waiting for a month now.. Rather don't use them find someone else.
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Replies (3)
PayFast's replyOfficial
15 Oct 2024, 12:06Hi Michelle,
Thank you for reaching out to us. We sincerely apologise for the negative experience you’ve had. We’ve escalated your issue to our onboarding team and they will review it carefully. Further assistance will be provided shortly.
Once again, we do apologise for any inconvenience this delay has caused, but we look forward to assisting you further.
Thank you for reaching out to us. We sincerely apologise for the negative experience you’ve had. We’ve escalated your issue to our onboarding team and they will review it carefully. Further assistance will be provided shortly.
Once again, we do apologise for any inconvenience this delay has caused, but we look forward to assisting you further.
Best regards,
PayFast's reply15 Oct 2024, 12:06
Official
Hi Michelle,
Thank you for reaching out to us. We sincerely apologise for the negative experience you’ve had. We’ve escalated your issue to our onboarding team and they will review it carefully. Further assistance will be provided shortly.
Once again, we do apologise for any inconvenience this delay has caused, but we look forward to assisting you further.
Thank you for reaching out to us. We sincerely apologise for the negative experience you’ve had. We’ve escalated your issue to our onboarding team and they will review it carefully. Further assistance will be provided shortly.
Once again, we do apologise for any inconvenience this delay has caused, but we look forward to assisting you further.
Best regards,
's updateReviewer Update
15 Oct 2024, 13:17The business email is ***
's update15 Oct 2024, 13:17
Reviewer Update
The business email is ***
PayFast's replyOfficial
15 Oct 2024, 13:23 Thank you for providing the business email. We've relayed it to our team and you can await further feedback shortly! We appreciate your patience and understanding while we work to resolve this for you.
Best regards,
PayFast's reply15 Oct 2024, 13:23
Official
Thank you for providing the business email. We've relayed it to our team and you can await further feedback shortly! We appreciate your patience and understanding while we work to resolve this for you.
Best regards,