Item: PayFast
Rating: 1
Author: dean P

PayFast's replyOfficial

24 Jul 2025, 15:29

Hi Dean,

Thank you for your feedback. We’re sorry to hear you’re experiencing challenges.Payfast is a payment processing platform with certain policies in place regarding the types of businesses we support. If you’re facing specific issues or believe there’s been a misunderstanding, please feel free to share more details so we can better understand and assist you.

Thank you for your understanding.

PayFast's reply24 Jul 2025, 15:29

Official

Hi Dean,

Thank you for your feedback. We’re sorry to hear you’re experiencing challenges.Payfast is a payment processing platform with certain policies in place regarding the types of businesses we support. If you’re facing specific issues or believe there’s been a misunderstanding, please feel free to share more details so we can better understand and assist you.

Thank you for your understanding.

PayFast's replyOfficial

25 Jul 2025, 15:23

Thanks for your comment. The payment options available in a game or app like Payfast, SnapScan or Zapper are usually decided by the platform or developer based on what they’ve chosen to integrate. If you’d prefer a local bank transfer option, we recommend reaching out directly to the game’s support team to share your feedback, they may be able to consider it for future updates.

PayFast's reply25 Jul 2025, 15:23

Official

Thanks for your comment. The payment options available in a game or app like Payfast, SnapScan or Zapper are usually decided by the platform or developer based on what they’ve chosen to integrate. If you’d prefer a local bank transfer option, we recommend reaching out directly to the game’s support team to share your feedback, they may be able to consider it for future updates.

PayFast's replyOfficial

28 Jul 2025, 16:01

Hi Dean,

Thanks for following up. We understand that the verification process can feel frustrating but it’s an important step to help keep your account and transactions secure.

If you're referring to the verification of your Payfast account, could you kindly share your Merchant ID with us? We’ll escalate it to our team to investigate further and assist you as soon as possible.

Thank you for your patience.

PayFast's reply28 Jul 2025, 16:01

Official

Hi Dean,

Thanks for following up. We understand that the verification process can feel frustrating but it’s an important step to help keep your account and transactions secure.

If you're referring to the verification of your Payfast account, could you kindly share your Merchant ID with us? We’ll escalate it to our team to investigate further and assist you as soon as possible.

Thank you for your patience.

DO NOT USE PayFast