1 reviews | Active since Aug 2015

15 Dec 2022, 09:34

Debit instead of refund

Refund was supposed to be processed back into my account, received an email confirmation that it has been completed. Only for PayFast to debit my account, bearing in mind that money was for my debit orders and now they bounced, their call center support does not help.

0
Replies (2)
PayFast
PayFast's reply28 Dec 2022, 10:21
Official
Hi there Malusi and thank you for reaching out to us. Kindly confirm the email address used to transact as so that we may check on the refund status for you. 
PayFast
PayFast's reply28 Dec 2022, 10:25
Official
Hi there Malusi and thank you for reaching out to us. Kindly confirm the email address used to transact as so that we may check on the refund status for you.