Can't even onboard your information in a timely fashion and requires customers to get them to do their job

Terrible. I'm starting a new business and I had family who suggested payfast. I signed up and gave them my information. 5 days later I had to contact support to find out what was going on. Received an email from a On-boarding Compliance Agent who said I needed to provide access to my website.

I responded didn't hear from them, i emailed again 5 hours later and still no response. It's not my job to run after these people to do what they're paid for.

Yoko at least doesn't have this stress only downside they don't accept overseas funds else I would be using them instead.