GW
Gizella W
1 reviews | Active since May 2016
01 Aug 2024, 11:34
Business Verification
No response from "Tristan" after various emails. We haven't heard back from support email either. No answering of phones and we tried Friday, Monday through to Thursday (today). "Agents are busy" - left hanging for over 25 minutes then calls dropped. This has been going on since 22 July. If it goes like this whilst we trying to get verified, I shudder to think how the rest of the relationship will go.
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PayFast's replyOfficial
01 Aug 2024, 12:48Hi there
Thank you for reaching out to us. We apologise for the delay and the inconvenience this has caused however we have escalated your case to our onboarding team to ensure it is addressed promptly. Thank you for your patience, and someone will get back to you shortly to help resolve this matter.
Thank you for reaching out to us. We apologise for the delay and the inconvenience this has caused however we have escalated your case to our onboarding team to ensure it is addressed promptly. Thank you for your patience, and someone will get back to you shortly to help resolve this matter.
Best regards,
PayFast's reply01 Aug 2024, 12:48
Official
Hi there
Thank you for reaching out to us. We apologise for the delay and the inconvenience this has caused however we have escalated your case to our onboarding team to ensure it is addressed promptly. Thank you for your patience, and someone will get back to you shortly to help resolve this matter.
Thank you for reaching out to us. We apologise for the delay and the inconvenience this has caused however we have escalated your case to our onboarding team to ensure it is addressed promptly. Thank you for your patience, and someone will get back to you shortly to help resolve this matter.
Best regards,