Bunch of ****mers 😡😡

These people are trying to run away with my money!!!I made a purchase to a certain company, they didn’t have the desired part so they refunded me. I got an email on the 18th of March that a refund had been done and that I should expect it to reflect in about 3 days,cool. When the money did not reflect I made a follow up with that company, they told me they had paid the money into my payFast account, and that I must follow up with them. I didn’t even know I had an account! Because I didn’t open one!!

I called payFast. What should have been a breeze to rectify has turned into a nightmare!!! Firstly, they take their time to answer the phone! Secondly they kept playing duck and dive insisting they refunded me on the 18th of March! I sent them my bank statement and they claiming they didn’t receive it!!!😡😡😡 when they eventually received it and given me a ticket number they claimed they needed 2 days to investigate. Never received any feedback from them. When I called them on the 17th of April, the lady I spoke to said they were done and that they were gonna process it that day and that it would take 3 days again. She mentioned the tittle of the email would read refund,cool. Not long after that an email came through, I was in a meeting so I didn’t open it but assumed it said exactly what the lady said earlier, I WAS DEAD WRONG!!!😡😡😡

This morning, seeing that the money hadn’t reflected I decided to open that email and there it was ANOTHER EXCUSE. Rameez Gordon said in the email, his investigation revealed that they made the refund on the 18 of Feb, not of March like they had been claiming and now wanted my February statement. I mean what the hell??? Can an entity be this ***********!? I did send. I also sent them proof that the purchase was made on the 3rd of March, how would they have refunded me on the 18th of February 😡😡😡 I’m sick of this. I want my damn money!!!!!!