Bunch of ****mers😡😡😡😡😡😡😡😡😡😡😡

This is actually a follow up complaint. These people are truly trying to **** me my money. After my initial complain, they called me. A lady Layaan Valentine sounded all nice and willing to help,great. She said she was going to escalate the issue to the whatever department and get back to me in an hour. That never happened.

This morning I get an update from her, after weeks of multiple employees of theirs claiming they paid the money into standard bank account even quoting my card number this morning she says that it was paid into my Capitec not standard bank. She goes to quote a wrong account number!!!😡😡😡😡😡

I mean what level of craziness and incompetence is this!?. I'm wasting my time and money fighting for money they clearly want to not give back.

When I called wanting to speak to Layaan. She had the audacity of pretending it wasn't her and went on to put me on hold until I hung up. I don't know what mafia scheme these people are running but it's definitely nothing above board because why would you deal with people's money and not record calls???😡😡

How is a payment done with one bank and then a refund be done to a different one?? One that that was never provided. Where is the logic???

I will not keep quiet. I will not be ****med. The money on airtime I'm wasting😡 absolutely disgusting!!