Bad service

They are honestly the worst company to deal with. Zero customer service. My website has literally been held ransom by them as no one can pay using a credit card. Then they say I need to verify my account after which my account was verified. So we sent all the docs for verification on the 13th December and it’s the 23rd and still haven’t had a single call or email from them and the account is still frozen. They won’t release funds in my account and it’s been two months already. You cant speak to anyone at payfast with powers when you call them, all they say is we will work on it but I’m honestly running out of patience. Two months with them holding onto funds and two months of clients not being able to use a credit card is unacceptable and to make matters worse they don’t care. They a big company with a bad attitude. Pure arrogance and *********** people working there.