SM
Siyanda M
1 reviews | Active since Dec 2019
18 Feb 2025, 10:41
account verirification is just too much
I was trying to request payout and needed the money urgently yesterday, so i changed banks and added my other business account, the button has been greyed out ever since, and i need the money there so much, what kind of waiting is this?
Helpful (0)
Replies (6)0
Replies (6)
PayFast's replyOfficial
18 Feb 2025, 11:54Hi there, thank you for reaching out to us. We do apologise for or the inconvenience caused. We have escalated this to the relevant team and they will be reaching out to you shortly to further assist.
We appreciate your patience and understanding during this time.
We appreciate your patience and understanding during this time.
PayFast's reply18 Feb 2025, 11:54
Official
Hi there, thank you for reaching out to us. We do apologise for or the inconvenience caused. We have escalated this to the relevant team and they will be reaching out to you shortly to further assist.
We appreciate your patience and understanding during this time.
We appreciate your patience and understanding during this time.
PayFast's replyOfficial
18 Feb 2025, 12:26Our team has tried reaching you via phone, but the call went to voicemail. We also sent an email, but unfortunately, it bounced back.Could you please provide the correct contact number and email address so we can move forward? We would appreciate your prompt response.
Thank you for your cooperation!
Thank you for your cooperation!
PayFast's reply18 Feb 2025, 12:26
Official
Our team has tried reaching you via phone, but the call went to voicemail. We also sent an email, but unfortunately, it bounced back.Could you please provide the correct contact number and email address so we can move forward? We would appreciate your prompt response.
Thank you for your cooperation!
Thank you for your cooperation!
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Siyanda M's updateReviewer Update
18 Feb 2025, 12:50email is *** and cell is ***
SM
Siyanda M's update18 Feb 2025, 12:50
Reviewer Update
email is *** and cell is ***
PayFast's replyOfficial
18 Feb 2025, 16:22Thank you for your response. We've relayed this information to the team.
Further feedback will be provided shortly.
Further feedback will be provided shortly.
PayFast's reply18 Feb 2025, 16:22
Official
Thank you for your response. We've relayed this information to the team.
Further feedback will be provided shortly.
Further feedback will be provided shortly.
SM
Siyanda M's updateReviewer Update
19 Feb 2025, 10:05this is breally outrageous, been waiting for an email and call nothing
SM
Siyanda M's update19 Feb 2025, 10:05
Reviewer Update
this is breally outrageous, been waiting for an email and call nothing
PayFast's replyOfficial
19 Feb 2025, 12:34 We understand your frustration, and we appreciate your patience. Our team has reached out and provided feedback regarding your query. If there's anything specific you still need clarity on, please let us know, and we'd be happy to assist further.
PayFast's reply19 Feb 2025, 12:34
Official
We understand your frustration, and we appreciate your patience. Our team has reached out and provided feedback regarding your query. If there's anything specific you still need clarity on, please let us know, and we'd be happy to assist further.