KM
Kgopotso M
1 reviews | Active since Dec 2020
07 Mar 2024, 20:32
Account verification
I’ve been waiting for my account to be verified since the 29th of Feb, tried calling and emailed multiple times with no avail. My business is stuck and I’ve submitted all required doc for verification .. it’s been 7 days , you guys suck. I will make alternatives as clearly you are very slow for such a big company .change your company name to paySLOW…,
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Replies (3)
PayFast's replyOfficial
08 Mar 2024, 17:17Hi there Kgopotso and thank you for reaching out to us. We have now escalated this matter to our Onboarding Team for review and further feedback can be expected, via email.
PayFast's reply08 Mar 2024, 17:17
Official
Hi there Kgopotso and thank you for reaching out to us. We have now escalated this matter to our Onboarding Team for review and further feedback can be expected, via email.
KM
Kgopotso M's updateReviewer Update
11 Mar 2024, 12:42its the 11th of March and issue is still not resolved.
KM
Kgopotso M's update11 Mar 2024, 12:42
Reviewer Update
its the 11th of March and issue is still not resolved.
PayFast's replyOfficial
11 Mar 2024, 16:42We've now re-escalated this matter not only to our Onboarding Team but to management as well for further review. Feedback can certainly be expected between now and tomorrow morning 10am.
PayFast's reply11 Mar 2024, 16:42
Official
We've now re-escalated this matter not only to our Onboarding Team but to management as well for further review. Feedback can certainly be expected between now and tomorrow morning 10am.