Absolutely poor service levels

What pathetic service was received from DPO Paygate. We are a tourism company, that utilizes Paygate for our online payments. Since being taken over by Payfast, things have got terrible. Account login details are changed, without our knowledge, we have been on selected accounts been handed over to DPO Kenya, without our knowledge, and settlements aren't on time with the bank not being able to find settlements from Paygate. After receiving an email for a call today by a "Riche' Kriger", I had to phone her as 10h00 for the arranged call did not happen. When I confronted her, she then speaks to somebody else and says that "She will put the phone down", things went silent, so I killed the call and phoned back to speak to Williamson the CEO, when she heard it was me again, she refused to put me through. This is a company that looks after my company's payments. The arrogance of their employees, and their no-care attitude, are absolutely pathetic. Please be advised to NOT use this company for the processing of your online payments