SL
Sarah L
1 reviews | Active since Jun 2010
06 Feb 2024, 20:48
48hrs is 48 days
I changed my bank account on sunday and my account is still pending authorization. A ticket was created after i send an email to support with no feedback. The call center just told me there is a backlog. I have never experienced any bank verification issues with any of the payments gateways i use. I just registered 2 months ago and i am already regretting it.
Helpful (0)
Replies (3)0
Replies (3)
PayFast's replyOfficial
09 Feb 2024, 16:00Hi there Sarah and thank you for reaching out to us. We have now escalated this matter to our Onbaording team for review. Further feedback can be expected shortly.
Best regards,
PayFast's reply09 Feb 2024, 16:00
Official
Hi there Sarah and thank you for reaching out to us. We have now escalated this matter to our Onbaording team for review. Further feedback can be expected shortly.
Best regards,
SL
Sarah L's updateReviewer Update
11 Feb 2024, 00:29Well Langford Matthee gave me few rings by the time I tried to answer he dropped. He send me an email and I told him I was available to talk and he never bothered to return my call or answer my email. This is a nightmare for a small business like myself. I need my account unblocked cause is also affecting my shopify payments.
SL
Sarah L's update11 Feb 2024, 00:29
Reviewer Update
Well Langford Matthee gave me few rings by the time I tried to answer he dropped. He send me an email and I told him I was available to talk and he never bothered to return my call or answer my email. This is a nightmare for a small business like myself. I need my account unblocked cause is also affecting my shopify payments.
PayFast's replyOfficial
13 Feb 2024, 11:22Hi there Sarah and thank you for the response. We have received feedback stating that the account in question has been verified.
If there is anything else we can assist with, feel free to give us another shout.
If there is anything else we can assist with, feel free to give us another shout.
Best regards,
PayFast's reply13 Feb 2024, 11:22
Official
Hi there Sarah and thank you for the response. We have received feedback stating that the account in question has been verified.
If there is anything else we can assist with, feel free to give us another shout.
If there is anything else we can assist with, feel free to give us another shout.
Best regards,