2 months being ignored
My account was verified for years, then out of the blue Payfast makes the account "unverified" I uploaded all the documents they need on 7 Feb 2025 and am still waiting for them to verify my account. All while, my customers cant pay for their services. this has a huge impact on a small business!
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PayFast's replyOfficial
24 Mar 2025, 11:49Hi there,
Thank you for reaching out to us. We understand how frustrating this must be and we sincerely apologise for the delay. Your case has been escalated to our team for urgent review, and we’ll provide you with an update shortly.
We appreciate your patience and understanding during this time.
Thank you for reaching out to us. We understand how frustrating this must be and we sincerely apologise for the delay. Your case has been escalated to our team for urgent review, and we’ll provide you with an update shortly.
We appreciate your patience and understanding during this time.
Best regards,
PayFast's reply24 Mar 2025, 11:49
Official
Hi there,
Thank you for reaching out to us. We understand how frustrating this must be and we sincerely apologise for the delay. Your case has been escalated to our team for urgent review, and we’ll provide you with an update shortly.
We appreciate your patience and understanding during this time.
Thank you for reaching out to us. We understand how frustrating this must be and we sincerely apologise for the delay. Your case has been escalated to our team for urgent review, and we’ll provide you with an update shortly.
We appreciate your patience and understanding during this time.
Best regards,