WR
Wilna R
1 reviews | Active since Nov 2013
24 Jul 2023, 10:00
The Bed Store - Montana
The delivery guys are super rude and manhandled my matrass. when they unwrapped the plastic off the matrass it was dirty with marks and sc****s. I complained and they said make a note. I then contacted the shop on monday, emailed fotos and once again I had to contact them - They said delivery of new matrass would have been this saturday - again nothing. I tried 8 times to call the warehouse and the store and no answer. BAD SERVICE - VERY DISAPPOINTED
Helpful (0)
Replies (1)0
Replies (1)
MojoBeds's replyOfficial
25 Jul 2023, 15:12Hi Wilna.
Firstly, would like to sincerely apologize for your experience and any inconvenience this has caused. Thank you for reaching out, please know that we have checked-in with our DC and your delivery has been booked for today. Our team will contact you should there be any further delays thereafter.
Kind Regards,
The Bed Store Team
Firstly, would like to sincerely apologize for your experience and any inconvenience this has caused. Thank you for reaching out, please know that we have checked-in with our DC and your delivery has been booked for today. Our team will contact you should there be any further delays thereafter.
Kind Regards,
The Bed Store Team
MojoBeds's reply25 Jul 2023, 15:12
Official
Hi Wilna.
Firstly, would like to sincerely apologize for your experience and any inconvenience this has caused. Thank you for reaching out, please know that we have checked-in with our DC and your delivery has been booked for today. Our team will contact you should there be any further delays thereafter.
Kind Regards,
The Bed Store Team
Firstly, would like to sincerely apologize for your experience and any inconvenience this has caused. Thank you for reaching out, please know that we have checked-in with our DC and your delivery has been booked for today. Our team will contact you should there be any further delays thereafter.
Kind Regards,
The Bed Store Team