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beauty N
1 reviews | Active since Jul 2014
26 Mar 2024, 13:13
bad service
on the 16th March i bought a restonic solaris deluxe medium king bed set extra length, till today no communication at all. what a bed decision i could have walked straight to a furniture store and come back home with a bed. Is this the service the clients deserve i took out my hard earned money to buy the bad cash to be treated like ****. Can i have my money back .
Helpful (0)
Replies (4)0
Replies (4)
MojoBeds's replyOfficial
26 Mar 2024, 13:51Hi Beauty.
Thank you for bringing this to our attention. We would like to sincerely apologize for your experience thus far.
Kindly check your email inbox and allow us to resolve this matter.
Regards,
The Bed Store Team
Thank you for bringing this to our attention. We would like to sincerely apologize for your experience thus far.
Kindly check your email inbox and allow us to resolve this matter.
Regards,
The Bed Store Team
MojoBeds's reply26 Mar 2024, 13:51
Official
Hi Beauty.
Thank you for bringing this to our attention. We would like to sincerely apologize for your experience thus far.
Kindly check your email inbox and allow us to resolve this matter.
Regards,
The Bed Store Team
Thank you for bringing this to our attention. We would like to sincerely apologize for your experience thus far.
Kindly check your email inbox and allow us to resolve this matter.
Regards,
The Bed Store Team
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beauty N's updateReviewer Update
26 Mar 2024, 14:24i have sent through all information all im asking is that there be communication atleast and the correct goods be dellivered.
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beauty N's update26 Mar 2024, 14:24
Reviewer Update
i have sent through all information all im asking is that there be communication atleast and the correct goods be dellivered.
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beauty N's updateReviewer Update
27 Mar 2024, 14:50i guess the call yesterday was to shut me up, i was told delivery will be today i cancelled going to the office for nonsense clearly. If you dont have stock its ok just flippen refund me thats it there are better places i can go to they even offer mattress protector and all. Just repay dont call me dont apologies i will send an email with my banking details just refund me. i want my money.
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beauty N's update27 Mar 2024, 14:50
Reviewer Update
i guess the call yesterday was to shut me up, i was told delivery will be today i cancelled going to the office for nonsense clearly. If you dont have stock its ok just flippen refund me thats it there are better places i can go to they even offer mattress protector and all. Just repay dont call me dont apologies i will send an email with my banking details just refund me. i want my money.
MojoBeds's replyOfficial
28 Mar 2024, 11:21Hi Beauty
We understand delivery was made yesterday afternoon. Thank you for your patience and understanding that Extra Length orders do require a longer delivery period as stated in the follow-up email you would have received after placing your order. We hope you love your new bed and thank you for your support.
Regards,
The Bed Store Team.
We understand delivery was made yesterday afternoon. Thank you for your patience and understanding that Extra Length orders do require a longer delivery period as stated in the follow-up email you would have received after placing your order. We hope you love your new bed and thank you for your support.
Regards,
The Bed Store Team.
MojoBeds's reply28 Mar 2024, 11:21
Official
Hi Beauty
We understand delivery was made yesterday afternoon. Thank you for your patience and understanding that Extra Length orders do require a longer delivery period as stated in the follow-up email you would have received after placing your order. We hope you love your new bed and thank you for your support.
Regards,
The Bed Store Team.
We understand delivery was made yesterday afternoon. Thank you for your patience and understanding that Extra Length orders do require a longer delivery period as stated in the follow-up email you would have received after placing your order. We hope you love your new bed and thank you for your support.
Regards,
The Bed Store Team.