They Take Money and Never Deliver The Goods

It’s been over four months since they took my money, and they delivered incorrect items; missing items; and broken items. I have been following up for the full four months, and I still have not been assisted. There is a person by the name of Suhayfa, my emails are always forwarded to them, and they never assisted, but that’s all I get when I am sending a follow up to them.