Never received my goods or refund..

I did order from 99 Rands on the 26th of August and up until now did not receive my goods. They are not answering any of their telephone numbers nor their emails. I once spoke to a lady by the name Suhayfa and she said she will call me back and from there on she is also ignoring me. They did send me a tracking number but everytime RAM goes there they say that the parcel is not ready yet. Please do not buy from this shop, you will definitely loose your goods and your money..