Never buy from 99 Rands

I did order from 99 Rands in July 2025 and received my goods in August, but but I did not receive all my goods and then I phoned 99 Rands and spoke to Suhayfa who promised me that they will send an email to PayJustNow to do my refund. Today is the 19th of October and nothing was done. This people are seriously taking people's money and are always telling stories to please people and get rid of them on the phone by making empty promises. I need my money back ASAP!! Abdullah always forward the emails to Suhayfa but nothing is happening. This is unacceptable!!