cell c make a wish competion 947 winner 26 july 2024 poor customer exprience 26

on the 26 july i entered the cell c make a wish competition with 947 and i was called on air to answer a true or false question which i got right and i won R7000 so they said that i should expect to wait 21 days for my prize money and that their prize department would contact me but it is been more than 30 days now since i won . this is poor customer service and i will never ever again listen to radio 947 . i have supported this radio station for more than 7 years now and this is how they treat their long time supporters . i have lost faith in south africa because of this