4KING FANTASTIES / TEX BUTCHERY > ROTTEN CUSTOMER SERVICE

Where do I even begin with my experience with Tex Butchery and 4KING Fantasies? It’s been over three months of pure frustration. First, I placed an order for their XLARGE meat hamper through the 4KING Fantasies website. Two weeks passed with no updates, so I followed up and got a half-hearted apology, saying the order was being shipped. When the first package finally arrived, it was just the spices. No meat.

After following up again, they directed me to the butchery, which apologized and promised to overnight the package. Ten days later, a tiny, miserable hamper arrived—and all the meat was rotten. I called, complained, and after more back-and-forth, they sent the second half of the order. Once again, everything was spoiled beyond belief. More calls to the butchery—I was told they could not assist. 4KING Fantasies gave me the same half-hearted responses, with zero follow up on anything. I had to run around like a headless chicken trying to figure out who's actually in the wrong or not.

Finally, after demanding a refund, they sent a huge parcel of frozen meat. And once again, everything inside was rotten. I was at this point, too exhausted to even continue another 6 weeks of fighting for a refund. Please don't let these people ***** from you like they did with me. We had to throw away all the rotten meat, such a shame to see R3289,10 thrown away like that! 😢

I’m all for supporting local businesses, but this has been an absolute disaster. I just wanted my money back! 😭